Data privacy protection
The protection of your personal data is our concern:
We appreciate your interest for our company and our products, and we wish you to feel secure while visiting our web pages, when the safety of your personal data becomes our concern. We take the protection of your privacy very seriously. We regard respect for the federal data protection act as a matter of course. We want you to know when we collect which data at what time and how we use it. We have taken technical and organisational measures to ensure the observance of data protection rules within our own company as well as by external service providers.
Personal data is information related to your personal identity. This includes for example Information such as name, address, telephone number, email address. For using our internet site it is not necessary to reveal any private data. In special cases, however, we need your name, address, etc. to perform the services requested by our clients. The same rules apply for the mailing of information material, goods ordered with us, and the answering of individual queries. Where the declaration of personal data is necessary, we will point this out to you. Beyond that we only safe and process data voluntarily or automatically provided to us. In as far as you request services from us, normally only those data are collected that are necessary to perform the service requested. If we ask you for further information, this is a voluntary transmission of information. The processing of data related to your own person occurs exclusively to render the service requested, and to protect our own legitimate business interests
Purpose of personal data:
The personal data you make available to us is generally used to answer your queries, process your orders, and to make certain offers and information available to you. For the maintenance of customer relations it may also be necessary for us, or a service company under contract with us, to use your data to inform you about products that help you coordinate your business activities, to conduct online surveys, to make us meet your expectations and demands, etc. Of course, we respect if you do not want us to leave (especially direct marketing or market research) to support our customer relationship your personal information. We will not sell your personal data to third parties or otherwise market.
Purpose-bound use of personal data:
We will collect, process, and use the personal data you have provided online only for the purposes communicated to you. A transmission of your personal data to third parties does not occur without your necessary agreement. Collection and transmission of personal data to institutions of the state, i.e. and state departments entitled to receive to this kind of data, does only occur within the frame of the relevant laws or if we are obliged to do so by means of a judicial decision. Our employees and our external service companies are obliged not to divulge any personal data and to act according to federal privacy protection legislation.
Non-personal data collected automatically:
Using our web page the following data is gathered for organisational and technical reasons: the names of the web pages visited, the browser and the computer operating system used, data and time of access, search engines used, names of sites downloaded, and your IP address. We analyse this data anonymously and only for statistical purposes in order to be able to further optimize our internet site and to make our internet offers even more attractive. This anonymous data are being collected separately from personal data and saved in secure systems thus not allowing any conclusions to be drawn about your personal identity. Your personal data and your privacy are protected at all times.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”. These are text files placed on your computer which allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize your IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transferred to a Google server in the US and abbreviated there.
a) What exactly are cookies?
Cookies are small pieces of information which are stored on your computer, tablet or mobile phone when Internet pages are visited and which, in general, are used for a more effective design of Internet pages. Some cookies (Session Cookies) are deleted automatically when the browser is closed, others (Persistent Cookies or Tracking Codes) are archived on the corresponding hardware until a certain expiration date or until the temporary memory of your browser has been emptied and enable us to be able to identify you as a repeated visitor of our Internet pages. The majority of Internet browsers accept cookies automatically. However, with simple clicking, you can change the settings of your browser if you do not wish this. More detailed information on cookies can be found at www.allaboutcookies.org.
b) Why are cookies used for by us?
• guarantee a secure Internet environment
• check our website performance and improve the user-friendliness as well as the online experience for our customers
The types of cookies named in the following are used by us to better enable us to monitor and improve our online services. As a result, we can recognize, for example, when a process is too complex and the users discontinue the process for this reason. With this knowledge, the process steps can be simplified and configured in a more customer-orientated manner.
c) Which types of cookies exist?
Session Cookies: Are deleted after the browser has been closed. Serve to capture the navigation as well as the dwell time on the Internet pages and to keep your login active during the session.
Tracking Codes: Do not contain any personal data. Capture from where the page view has taken place, which search engine has been used, which link has been clicked and which key word has been selected and pinpoint the location of the user at the time of the page view. Capture the number of visits as well as the duration of the first, the current and the previous visit. These cookies only record visits to the Internet pages maintained by us and are not activated during visits to other Internet pages.
You can delete the cookies inserted for our Internet pages. In this case however, your individual data and contents, including your cookie settings, will be lost and you will not be recognized as a returning visitor when you next visit our Internet pages.
d) Do you agree to our cookies?
We have made the necessary technical and organisational arrangements to protect confidential data from being lost, destroyed, manipulated and looked at by persons not legitimated to do so.
If you use external links offered on our web site, this data protection statement does not apply to the pages those links refer to. We try and make sure that all external links offered by us are in keeping with our data protection commitment. We do not have any influence, however, on the commitments other providers make towards data security and internet safety. Please inform yourselves at external web sites about the data protection commitments applicable for that site.
Information and objection (affected-rights):
On request, we will send you, free of charge, information about all the personal data we have stored about you. Should you no longer agree wish the storage of your personal data or if the data is no longer correct, we will ensure the data is deleted or blocked or make the necessary corrections (as far as this is possible according to applicable law) upon request. If required, please contact us at Zieher KG, Kulmbachstr. 15, 95502 Himmelkron, address keyword: Privacy or send an e-mail to the following address: datenschutz(at)zieher.com