Privacy Statement

The protection of your personal data is our concern:
We appreciate your interest for our company and our products, and we wish you to feel safe while visiting our web pages, where the safety our your personal data becomes our concern. We take the protection of your privacy very seriously. We regard respect for the federal data protection act as a matter of course. We want you to know which data we collect at what time and how we use it. We have taken technical and organisational measures to ensure the observance of data protection rules within our own company as well as by external service providers.

Private Data:
Private data is information related to your personal identity. Classified as such are particulars such as name, address, telephone number, email address. For using our internet site it is not necessary to reveal any private data. In special cases, however, we need your name, address, etc. to perform the services requested by our clients. The same rules apply for the mailing of information material, goods ordered with us, and the answering of individual queries. Where the declaration of personal data is necessary, we will point this out to you. Beyond that we only safe and process data voluntarily or automatically made available to us. In as far as you request services from us, normally only those data are collected that are necessary to perform the service requested. If we ask you for further information, this is a voluntary transmission of information on your side. The processing of data related to your own person occurs exclusively to render the service requested, and to protect legitimate business interests on our side.

Purpose-related use of personal data:
The personal data you make available to us is generally used to answer your queries, process your orders, and to make certain offers and information available to you. For the maintenance of customer relations it may also be necessary for us, or a service company under contract with us, to use your data to inform you about products that help you coordinate your business activities, to conduct online surveys, to make us meet your expectations and demands, etc. Of course we respect it if you wish not to yield your personal data for the optimization of our customer relations (market research, direct marketing, etc.). We will neither sell your personal data to third parties not otherwise market them.

Purpose-bound use of personal data:
We will collect, process, and use data transmitted online exclusively for the purposes we have notified you about. A transmission of your personal data to third parties does not occur without your necessary agreement. Collection and transmission of personal data to institutions of the state, i.e. and state departments entitled to receive to this kind of data, does only occur within the frame of the relevant laws or after a court mandate. Our employees as well as those of external service companies are obliged not to divulge any personal data and to act according to federal privacy protection legislation.

Data not related to personal identity (collected automatically):
Using our web page the following data is gathered for organisational and technical reasons: the names of the web pages visited, the browser and the computer operating system used, data and time of access, search engines used, names of sites downloaded, and your IP address. We analyze this data anonymously and for merely statistical reasons, in order to be able to further optimize our internet site and to make our internet offers even more attractive. This anonymous data are being collected separately from personal data and saved in secure systems, thus not allowing any conclusions to be drawn about your personal identity. Your confidential data and your privacy are thus being protected at any time.

Cookies:
As you are visiting our web page it can occur that we are depositing information in the form of cookies on your computer. Cookies are small text files that are sent by a web server to your browser and then saved to the hard disk of your computer. No personal data of any user is being saved, but merely the IP address. This information allows us to automatically recognize you at your next visit to our web sites, and to facilitate your navigation of our site. Cookies allow us for example to adjust web pages to your interests and to safe your password so that you do not have to type it every time you visit our site. Naturally you may also look at our web content without using cookies. If you do not want us to recognize your computer, you may block the saving of cookies to your hard disk by setting your browser to ‘do not accept cookies’ (phrase may vary with every web browser). To learn how this functions in detail, please consult the manual provided by your browser manufacturer. However, if you do not accept cookies this may lead to certain reductions in functionality with respect to our web content.

Minors:
Persons under 18 should not submit any personal data to us without the agreement of their parents. We do not request any personal data from children and adolescents, do not collect them, and do not pass them on to third parties.

Security:
We have made the necessary technical and organisational arrangements to protect confidential data from being lost, destroyed, manipulated and looked at by persons not legitimated to do so. All our employees and all external persons processing data are bound by the federal privacy protection act and will treat your data confidentially. When data is collected and processed, this occurs in encoded form to prevent third parties data abuse. Our security measures are constantly revised to ensure they keep up with technological developments.

Changes in our commitment privacy protection:
We reserve the right to adjust our security and data protection measures according to technological developments rendering it necessary to do so. In this case we will adjust our data protection statement accordingly. Because of this please always observe the current version of our privacy statement.

Links:
If you use external links offered on our web site, this data protection statement does not extend to the pages those links refer to. We try and make sure that all external links offered by us are in keeping with our data protection commitment. We do not have any influence, however, on the commitments other providers make towards data security and internet safety. Please inform yourselves at external web sites about the data protection commitments applicable for that site.

Right to demand information:
You can at any time make a query as to what personal data we are saving. When necessary, write to Dominik Zieher, Firma Christa Zieher e.K. or send an email to d.zieher@zieher.com .

Right to disagree:
You can at any time revoke your agreement to our collecting and saving of your personal data. When necessary, write to Dominik Zieher, Firma Christa Zieher e.K. or send an email to d.zieher@zieher.com

Queries, suggestions, complaints:
If you have further questions related to our privacy commitment and our processing of confidential data, please direct yourselves to our data protection representative Ms. Dr. Marion Herrmann, Software Symbiose GmbH, Hundingstr. 12, 95445 Bayreuth, Tel +49 (0) 921 5607040 or send an email to datenschutz@zieher.com . Dr. Hermann is your contact person for queries, suggestions and complaints.